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In the rare event that you may have a complaint about the service provided by an Accredited Energy Assessor you should be contact the assessor directly to resolve the issue.
If you cannot resolve your complaint directly you can contact the assessors accreditation body.
The details are available on the Energy Performance Certificate you have been provided with.
You will also see the relevant accreditation body named on the assessors page.
Contact details are as follows :
T. 01455 883 250
enquiries@elmhurstenergy.co.uk
T. 0333 123 1418
T. 01225 667570
If you have a complaint about our service please contact us with the details and we will fully investigate your complaint.
Please email us at : martin@epcman.co.uk
or you can write to :
Complaints Deparment
The EPC Man Network
225 Ashfield Road
Thornton Cleveleys
FY5 3JA
Or call : 01253 318463.